Recently, Blue Chip Consulting Group and SurfRay came together to design an all new search experience for the ISACA public website.
Information Systems Audit and Control Association (ISACA) initially contacted SurfRay with a common complaint, that their MOSS 2007 search was slow and generally provided a flood of irrelevant content. With query times of around 30 seconds and thousands of results with irrelevant filters, users were avoiding search all-together. After initial diagnostics, SurfRay was able to uncover that enhancing the user experience with Ontolica Search and Preview was only half the solution.
